sales-app — Scott Mayer

Juniper Sales | Rep Tool

THE WHAT

Real-Time inventory, customer management, and point of sale mobile software. Designed to support enterprise level commerce for B2B and B2C. Accompanied by a full featured desktop version and multiple 3rd party integrations.

THE HOW

Years of research around a successful legacy application and a design thinking approach were the pillars for our process. With the benefit of a captive manufacturer audience we had a bulletproof feedback loop through all phases of testing around usability and durability.

THE WHY

International Market Centers ( Now ANDMORE ) wanted to create a multiple touch point omni-channel experience for it’s exhibitors as well as it’s event attendees. B2B events are seasonal, but for the manufacturers it is year around business. The focus was to extend the physical event connections through digital channels into a cross event relationship.

B2B SaaS Solution

Enterprise Sales Software

Designed for showroom and road reps to help execute POS with quantity and territory information on hand.
Legacy app had loyal user base that wanted better UX. Hours of continuous learning with several cohorts of customers drove the design process.
Build, Share and manage orders online and offline.
Manage by territory and share for cross selling promotions.
Markets WIFI is predictably unreliable. We created an offline mode to make sure reps do not slow down.
Utilizing blue tooth wans for integrated scan and go order bilding in the showroom.
Manage reps by customer through territory based rep retrieval technology.
Share a high-fidelity image show of working order for your customers after market.